We at Nikila Garments value your privacy. Any personal information (name, address, contact number, email, payment details) shared with us is used only for processing and delivering your orders.
We do not sell, trade, or share your information with third parties except for trusted delivery partners or payment processors required to complete your purchase.
Your payment details are processed through secure, encrypted gateways, and we do not store your card/bank information.
For any privacy concerns, email us at support@nikila.in.
Handled by Nalin Joel Dhas Jesudhas
Shipping & Returns
Shipping:
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Most orders are delivered within 7 to 12 working days
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We ship via trusted courier partners with tracking.
Returns & Exchanges:
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Eligible only if the item is unused, unwashed, and in original condition.
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We have 7 days return policy
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Customized, sale, or clearance items are non-returnable.
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Refunds are processed within 7–10 working days after inspection.
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Refunds will be credited back to the original payment method in 7 business days
Payments & Orders
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We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (if available).
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All prices are inclusive of applicable taxes unless mentioned otherwise.
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Orders will be confirmed only after successful payment (for prepaid).
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In case of payment failure but amount deduction, it will be auto-refunded by your bank within 5–7 working days.
Terms & Conditions
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By using nikila.in, you agree to our policies and terms.
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Product colors may slightly vary due to lighting and screen resolution.
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Prices and offers are subject to change without prior notice.
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We reserve the right to cancel any order due to stock issues, payment failure, or suspected fraud.
